I have lost my licence key
Open your account page and sign in with the email you bought with. Every key on that address is listed there.
ARIA is a small operation, so the person who replies is the person who builds the software. Every message gets an answer within one working day.
Or email support@myaria.in directly. Please do not attach confidential documents. We do not need them — and ARIA OCR never sends them to us either.
Within one working day, usually sooner.
Monday to Friday, 10:00–18:00 IST
We never need your files to help. ARIA OCR reads them on your own computer and sends us nothing.
Choose "Invoice or GST" above and include your GSTIN — we raise a proper tax invoice.
Open your account page and sign in with the email you bought with. Every key on that address is listed there.
Free the licence from the old machine on your account page, then activate it on the new one. You can do this yourself, twice a month.
Click the licence badge inside ARIA OCR and choose Renew. There is a seven-day grace period, so you are not locked out immediately.
Use the form above within seven days of purchase. The conditions are in the refund policy.