Legal

Delivery Policy

Last updated: 5 August 2026

Everything is delivered electronically. ARIA sells downloadable software and licence keys. Nothing is posted or couriered, so there are no shipping charges, no delivery addresses and no physical goods at any stage.

1. What you receive

When you buy a licence for any ARIA product you receive:

a licence key in the format ARIA-XXXX-XXXX-XXXX-XXXX, sent to the email address you gave at checkout; and
a download link for the Windows installer, which is also always available on the product page.

The software itself is free to download at any time, with or without a licence. What you are buying is the licence that unlocks it beyond the free trial.

2. When you receive it

Paid online by card, UPI or net banking	Immediately — normally within 5 minutes
Paid by bank transfer or on invoice	Within 1 working day of the payment clearing
Free trial	Immediately, from inside the application
Renewal of an existing licence	Immediately on payment; the new expiry appears in the app at once

Renewals need no new key. Your existing key simply carries the extended expiry date, which the application collects the next time you press "Check status" or reopen it.

3. Downloading and installing

The installer is typically 100–250 MB depending on the product, and installs to C:\Program Files\<product>, adding a Start Menu entry and an optional desktop shortcut. System requirements are listed on each product page. Installation typically takes under two minutes.

4. If nothing arrives

Licence emails occasionally land in spam or junk folders, particularly on corporate mail systems. If your key has not arrived within an hour of payment:

check the spam, junk and promotions folders for a message from support@myaria.in;
sign in at your account page with the email you paid with — every key issued to that address is listed there, whether or not the email reached you; and
if it is still missing, send us the payment reference through the contact form. We reissue keys within one working day, and usually much sooner.

You will never be charged twice because a licence email failed to arrive. The key exists on our server from the moment payment succeeds.

5. No physical shipping

We do not ship physical media, printed manuals or packaging, in India or anywhere else. Consequently there are no delivery charges, no customs or import duties, and no delivery timelines beyond those in section 2. Any reference to "shipping" in a payment provider's standard checkout should be read as electronic delivery.

6. Where we deliver

Anywhere the software can be downloaded. Prices are quoted in Indian Rupees and our support hours are Indian Standard Time; the software itself has no geographical restriction.

7. Contact

Any question about delivery goes through the contact form. Full contact details are on the contact page.