Last updated: 5 August 2026
AR INFOTECH, trading as ARIA, is the data controller for the personal data described in this policy.
| Registered name | AR INFOTECH (proprietor: Gireesha Prabhu) |
|---|---|
| Registered address | Belagavi, Karnataka, India |
| Get in touch | Use the contact form |
This deserves its own section because it is the reason many people choose ARIA — every product does its work on your own computer.
Everything an ARIA product does runs on your computer as part of the application — reading a scan, editing or repairing a file, protecting code, or locking a file. It all happens locally, on your machine. No part of your file is transmitted to us or to anyone else. You can disconnect from the internet entirely and the software works exactly the same.
We therefore hold no copy of your documents, keep no history of what you have read, and have nothing to disclose about them to any third party.
To enforce "one licence, one computer" the software creates a fingerprint from your hardware identifiers and reduces it, one way, to a short code such as A1B2-C3D4-E5F6-7890. Only that code is sent to us. It cannot be reversed to recover the underlying identifiers, and it tells us nothing about your files, your other software or how you use your computer.
We keep the correspondence so we have the history of your issue. Please do not send us confidential client documents — we do not need them in order to help.
| Purpose | Lawful basis |
|---|---|
| Issuing and validating your licence | Performance of our contract with you |
| Taking payment and issuing invoices | Contract, and legal obligation for tax records |
| Answering your support messages | Contract, and our legitimate interest in supporting customers |
| Preventing licence sharing and fraud | Our legitimate interest in protecting the business |
| Telling you your licence is about to expire | Our legitimate interest, and your interest in not being cut off |
We do not send marketing email. If we ever start, it will be with your explicit consent and with an unsubscribe link on every message.
We do not sell your data, share it with advertisers, or pass it to anyone for their own marketing. There is no third-party analytics or advertising script on this website.
This website sets no advertising or analytics cookies. If you sign in to the account page, a single sign-in token is stored in your browser's local storage so you stay signed in; it is removed when you sign out. Fonts are loaded from Google Fonts, which will see your IP address as part of serving them.
| Licence and activation records | While the licence is live, then 3 years |
|---|---|
| Payment and invoice records | 8 years, as Indian tax law requires |
| Support correspondence | 3 years |
| Sign-in tokens for the account page | 30 days, or until you sign out |
You may ask us to:
Ask through the contact form. We reply within 30 days. We may ask you to confirm your identity first — usually by writing from the address the licence is registered to.
The licence server accepts connections only over HTTPS, runs as an isolated service with restricted permissions, and is not directly reachable from the internet except through a reverse proxy. Licences are signed with an Ed25519 key whose private half never leaves our server. Payment webhooks are verified cryptographically before anything is acted on.
This software is sold to businesses and professionals and is not directed at children. We do not knowingly collect data from anyone under 18.
We may update this policy. The date at the top always reflects the current version, and material changes will be announced by email to licence holders.
Please raise anything with us first through the contact form — we would much rather fix it. You also have the right to complain to the relevant data protection authority.